Frequently Asked Questions

Frequently Asked Questions

  • What is this platform all about?

    PayDimension Technologies offers online payment services such as mobile airtime VTU, airtime PIN, data subscription, electricity topup, cable tv subscription, bulk SMS credits, cryptocurrency exchange, vehicle incurance, and payments to other merchants. Our services also include W2B (web-to-bank) money transfer and peer-to-peer cash and credit exchange via Tedicash P2P Money Transfer service. To learn more about our technologies, visit our Product Description page.

  • How can I make purchases?

    Our platform has been simplified to allow for easy use by anyone, irrespective of experience or educational qualification. For a step-by-step guide, visit How It Works page to read more.

  • How do I become a member?

    We have six (6) membership plans; Free, Bronze, Silver, Gold, Platinum and Diamond. You may join any of the plans and upgrade to a higher plan at any time. Visit our Membership Plans for details on the applicable fees.

  • How secured are my transactions and money in my e-wallet?

    Our technology leverages on the highest possible level of protection measures available for online systems and we are always updating and upgrading our platform to fight against all known modern day threats.

  • Is Multiple Account Allowed?

    Yes. You may own and operate more than one account on our platforrm.

  • In what ways can I benefit by using your platform?

    Our member Compensation Chart explains in details the various levels of discounts, cashbacks, bonuses and commissions available to you depending on your package.

  • How can I fund my wallet?

    You can fund your wallet using any of these four payment methods:
    1. Pay online with your debit / credit card.
    2. Online Transfer.
    3. Bank Deposit.
    4. Cash-for-credit exchange through an accredited agent.

  • How can I find an accreditated agent closest to me?

    Kindly contact us here with information of your current location and we'll link you up with one of our agents operating in your locality.

  • How can I be your agent or an investor?

    Kindly contact us here expresing your interest to become either an agent or to invest in our business and one of our qualified customer care representatives would follow up with you on the requirements and available options.

  • Can I share the data I buy from you with another line?

    You can only share GLO data plans, MTN, 9MOBILE and AIRTEL data can’t be shared.

  • In case of any conflict with my account or transactions, how can it be resolved?

    You may send us a support ticket from your dashboard stating the nature of your problem and attach any supporting documents like screenshots, receipts or teller bills and our conflict resolution team would attend to you within 24hours.

  • Do you have an API?

    Yes. You can interface with our application in very easy steps. Visit our API page to learn how it works.